User Engagement Coordinator

Salary (Grade: 10) Hiring salary range $68960 - $87,110 Position Purpose Plans, manages and coordinates Faculty of Education Resource Centre frontline human and physical resources. Oversees assistance, information and training offered to centre users (students, professors, researchers and external users), applying a standard, consistent approach that meets customer service excellence criteria. Works closely with the user services librarian and centre staff to study possible service improvements…

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